About SmartStep Hearing
The SmartStep Commitment
SmartStep Hearing helps improve communication between husbands and wives, friends and families, parents and children, and grandparents and grandchildren. SmartStep Hearing is unique, designed around delivering home-based hearing healthcare services to people throughout the tri-county area. At SmartStep Hearing, we believe everyone deserves the opportunity for better hearing.
Direct service allows greater patient access, privacy, and convenience. Patients beneﬁt from having the ﬂexibility of evening and weekend appointments and they avoid the challenges of coordinating transportation.
More choice means better solutions. At SmartStep Hearing, we carry nearly all makes and models of hearing aids and accessories, assistive listening devices, and hearing protection on the market today. Unlike large retailers, locked to distributing for only one particular manufacturer, SmartStep patients beneﬁt from more choices speciﬁc to their individual needs, lifestyles, and budgets.
SmartStep Hearing makes better hearing a more aﬀordable option. At a time when nearly 30% of all people on the market for hearing aids say they can’t aﬀord them, (MarketTrak8, Better Hearing Institute), SmartStep oﬀers ampliﬁcation solutions below market price and no-interest payment plans. It is our commitment to help ﬁnd aﬀordable ampliﬁcation solutions for anyone no matter their ﬁnancial situation.
Better Technology, Better Service
SmartStep Hearing utilizes state of the art calibrated audiometric testing equipment and RealEar veriﬁcation. Physical and acoustical comfort along with maximum hearing beneﬁt are key. That’s why our mobile testing service is so important to our clients: we’re testing in our patient’s homes, where they spend the most time and count on the clearest hearing support.
All Smart Step Hearing Patients receive a 60-day, no-obligation trial period when considering hearing instruments. We oﬀer post-ﬁtting rehabilitation programs and provide free support for life for our patients. New patients can expect a minimum of 4 scheduled ﬁtting and follow-up calls within the ﬁrst 60-days of wearing new hearing instruments alone.
SmartStep Hearing maintains $2 million (per occurrence) and $4 million (aggregate) in professional liability insurance.