Making sure your hearing aids are the right fit is an essential step to getting the most out of them. Along with ensuring your technology is the right fit for your ear, our home visit will also determine which hearing aid model will best fit your lifestyle so you can engage with your favorite sounds.
We carry nearly every make and model of hearing aids that are available on today’s market and can provide a same-day fitting during your visit. If you determine that your particular pair of hearing aids isn’t the best fit, we offer a full money-back guarantee and a 60-day worry-free service period.
Choosing The Best Technology for Your Needs
To recommend the best hearing aids for your unique needs, our team will consider your usual daily activities and audiogram results. We’ll discuss the listening environments you find yourself in, such as:
- Talking in large groups of people, such as dinners with family and friends
- Participating in meetings
- Attending noisier events and activities
- Speech clarity of phone calls or when watching television
Custom Fit to Your Ears Without Leaving Home
Once we’ve worked together to determine which hearing aid model best serves your needs, the next step ensures a perfect fit.
We custom-fit hearing devices from the comfort of your home. When needed, custom ear molds can help with sound quality and retention.
We understand that your new hearing aids can be overwhelming at first. Our team will spend whatever time is needed to help you insert your new hearing aids and walk you through all available features, use, and maintenance. We’ll review the functions and buttons on your device, help connect your devices to your phone and TV, and walk through the hearing aid app with you. We want to make sure you feel comfortable with the technology and that it’s functioning correctly in your everyday life.
Helping our patients start their hearing journey with confidence doesn’t end with the initial visit, though. We believe ongoing support is a key component of success for many patients. We provide a premium personalized treatment plan at no charge with the purchase of new hearing aids. This treatment plan includes premier access to our providers, four years of premium service, device maintenance, programming adjustments and much more.
Supporting Your Journey at Every Step
Our team is here to support you with your hearing aids even after the initial fitting and follow-up appointments. We take a proactive approach to service. We’ll remind you when you’re due for an annual hearing retest and notify you when your device’s warranty is expiring.
We are here for you. If you notice hearing changes, such as increased background noise, high-pitched auditory artifacts, or muffled speech, your hearing aid may need reprogramming to provide the greatest benefit. We encourage you to call anytime service is needed so we can help you back on the path to improved hearing.
Call SmartStep Hearing for more information or to schedule an appointment.