Did you know hearing testing doesn’t require a medical office? It’s not just unnecessary; our hearing testing and fitting process allows us to tailor it to our patients in a way that can’t be duplicated in a medical practice.
The At-Home Hearing Test Difference
What makes an at-home hearing test so different?
- Enhancing patient comfort and care. Stress can impact the accuracy of a hearing test, and unfamiliar surroundings can be stressful. Our in-home care offers greater comfort and familiarity. This benefits the entire process, from testing to fitting.
- First-hand listening environment experience. From the positioning of televisions, to where windows face and who shares space, every listening environment is unique. At-home testing lets us see these firsthand. That knowledge improves our ability to make hearing aid recommendations and program devices from the very first visit.



Step 1:
Book an In-Home Appointment
Getting started is easy. Complete the appointment request form or give us a call to begin your journey to better hearing. We’ll ask a few questions to understand your current needs and schedule your appointment for in-home care.
Our medical-grade testing equipment enables on-site evaluations without being tethered to an office, and we see the difference in every patient.


Step 2:
Professional At-Home Hearing Test
We bring the full professional experience to your home or community setting. During your first visit:
- We start by getting to know you. Understanding your hearing history provides valuable clues about factors that may have contributed to your hearing loss.
- A visual examination backed by your case history allows us to look for and identify physiological differences that may impact your ability to hear.
After that, a comprehensive in-home hearing test provides us with a deep understanding of how your ears respond to sound. - Our team will review your results together and, if hearing loss is present, recommend a treatment plan that fits your hearing needs, lifestyle, and budget.


Step 3:
Personalized Hearing Aid Fitting
We carry a wide variety of the latest hearing aid models on hand. This allows us to perform same-day fitting for the majority of our patients.
It starts with a custom ear-mold, which can help us create a perfect fit that ensures a new hearing aid will sit securely and comfortably.
We work as team, walking new hearing aid users through the process of inserting their new devices, checking in regarding physical and emotional comfort, show them how to use its different features, as well as cleaning and storage procedures.


Step 4:
In-Home Follow Up Care
We believe hearing care doesn’t stop with a hearing aid fitting. Our proactive approach includes:
- Regular follow-up visits to fine-tune your hearing aids
- Reminders for retesting, warranty options, and routine maintenance
- Ongoing education and support to help you stay confident in every listening environment
Your Life, Reconnected.
Our process is designed around your comfort and your lifestyle. By combining clinical expertise with the convenience of at-home care, Smart Step Hearing helps you reconnect with the people and moments that matter most.
Your Partners in Accessible Hearing Care
If you’ve noticed changes to your hearing, SmartStep Hearing can evaluate you from the comfort of your home. Our hearing care meets you where you are and provides customized treatment of the highest quality.
Call SmartStep Hearing for more information or to schedule an appointment.
(503) 208-4608